At Benoa Swim (accessible from https://benoa-swim.shop/), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
Personal Information
When you place an order or contact us, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by third-party payment providers)
We do not store or have access to your full payment card details.
Automatically Collected Information
We may automatically collect certain information, including:
- IP address
- Browser type and device information
- Pages visited and time spent on our site
- Referring website
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and security risks
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Enable essential website functions
- Analyze website traffic and performance
- Support marketing and advertising campaigns
You can choose to disable cookies through your browser settings, but some features of the website may not function properly.
4. Sharing Your Information
We only share your information with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping and logistics providers
- Website hosting and analytics services
These third parties are required to protect your information and use it only for authorized purposes.
5. Data Security
We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
7. Children’s Information
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: [email protected]
Website: https://benoa-swim.shop/